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Help Center

How can we help?

Quick support and guidance for SixtyFourLabs products.

?General

How do I change language?

You can switch between Turkish/English from the language selector in the top menu.

How can I delete my account?

You can follow the "Delete Account" steps from the profile section in the app.

How do I reach the support team?

Write to support@sixtyfourlabs.net for technical support. We usually reply within 1-2 business days.

Babymish

How do I access Babymish?

You can access it from the Babymish app card on the homepage or directly via babymish.sixtyfourlabs.net.

BabyCam is not working. What should I do?

Ensure both devices are on the same Wi-Fi network and permissions are enabled.

Who do I write to for account requests?

For account requests, write to babymish@sixtyfourlabs.net.

VOIDROP

Where is my progress saved?

VOIDROP needs no account; your coins, crystals, records and heroes are stored only on your device. Uninstalling the game or clearing its data also removes your progress.

Do I have to watch ads?

No. Ads only open when you press a button for a reward (like continuing a run or doubling your coins). You can change your ad privacy choices in the game's Settings.

Do I need an internet connection?

No, the game plays fully offline. You only need internet for the optional rewarded videos. See the VOIDROP privacy policy for details.